About Us

Frasers Hospitality

Frasers Hospitality is a global hospitality operator with Gold-Standard serviced, hotel residences and boutique lifestyle hotels across Europe, Middle East, Africa, North Asia, Southeast Asia and Australia.

Since our inception in 1998, we have grown from an initial 412 residences in Singapore to more than 22,500 keys worldwide. We aim to anticipate and exceed customers’ evolving expectations through continuous innovation and intuitive service to deliver memorable experiences. With numerous award adding to its achievements, Frasers continues to make its mark on the international hospitality scene with its  strong vision for growth and exceptional service offerings.

For more information, http://www.frasershospitality.com

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  40. Margherita Melara says:

    Buonasera, ho ricevuto una risposta alla mia recensione su TripAdvisor: la persona della reception insinua che abbiamo creato un danno in bagno, ignorando la regola di non buttare cose diverse dalla carta igienica nel cestino. Quindi, deduco che vi rapportate ai clienti calunniandoli. Inventare storie false sui clienti la dice lunga su come gestite la customer experience.

    Lo sapete che la calunnia è un reato?

    • Frasers Hospitality says:

      Gentile Margherita,

      La ringraziamo per il suo commento. Ci dispiace che abbia avuto un’esperienza negativa durante il suo ultimo soggiorno. Ci terremmo molto a sapere dove abbiamo sbagliato e le saremmo grati se ci potesse mandare una email all’indirizzo feedback@frasershospitality.com indicando la struttura dove ha soggiornato. Una volta ricevuta la email verificheremo immediatamente quanto accaduto.

      La ringraziamo di nuovo per il tempo dedicato a lasciare la sua recensione.

      Cordiali saluti,

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